Shipping Policy

At Goofygear Prints, we’re committed to preparing each order with care and attention to detail. Because all of our products are made-to-order, production begins only after your purchase is confirmed.

Please allow approximately 4 – 6 business days for us to create your custom items before they are ready to ship.

Shipping times may vary depending on your destination. Once your order has been shipped, we’ll provide you with a tracking number so you can monitor its journey in real time.

While we work closely with trusted shipping partners to ensure timely delivery, please note that all delivery estimates are approximate. Delays caused by customs processing, carrier issues, or severe weather are unfortunately beyond our control.

You can find estimated delivery timeframes for each region in the table below.

Location  Fulfillment Time Shipping Time  Total Delivery Time
United States 4 – 6 business days 6 – 8 business days 10 – 14 business days
Europe 4 – 6 business days 10 – 14 business days 14 – 20 business days
Rest of the World 4 – 6 business days 14 – 19 business days 18 – 25 business days

Please note:

  • In rare cases, delivery may take an additional 3–5 business days due to weather, customs, or carrier delays
  • The estimated delivery timeframes listed above apply to all orders placed with Goofygear Prints, as we currently use standard shipping methods only. While most orders are processed and delivered within this timeframe, please note that these are estimates and not guaranteed. Some items or destinations may require additional time for fulfillment or delivery.
  • Unexpected delays may occur due to supply chain disruptions or carrier-related issues. Should this happen, we will notify you via email and work with you to find the best possible solution. We apologize for any inconvenience this may cause.
  • Holiday shipping: During peak seasons and public holidays, deliveries may take longer than expected. We appreciate your understanding and patience.
  • International orders: Customs clearance may add extra days to your delivery timeline. We do not have control over customs processes and cannot be held responsible for delays that result from them.
  • Please note that transit times do not include the 4–6 business days required to prepare and produce your order before shipping.

Shipping Cost

United States (US):

  1. Flat Rate Shipping: $5.66 (USD) per order
  2. Free Shipping: Orders $122.66 (USD) or more

Europe & Rest of the World:

  1. Flat Rate Shipping: $15.66 (USD) per order
  2. Free Shipping: Orders $162.66 (USD) or more

Address Issues & Undeliverable Orders

Before Your Order Ships

If you notice an error in your shipping address before your order has been dispatched, please contact us immediately via the methods provided on our Contact Us Page. We will do our best to update your address in time. However, please note that changes are not guaranteed once your order has entered processing.

After Your Order Has Shipped

If your package has already been sent to an incorrect address provided at checkout, we recommend the following steps:

  • Step 1: Contact your local post office or visit the incorrect address (if possible) to check if the package can be retrieved.

If the Package Cannot Be Recovered:

  • If the item is not located and is not returned to us, we regret that we are unable to issue a refund or send a replacement.
  • We strongly encourage double-checking your shipping details carefully before placing your order.

If the Package Is Returned to Us

Occasionally, undeliverable packages are returned to our facility. If we receive your returned order, we will notify you and provide the following options:

  • Reship the Order: We can resend the item to your correct address. Please note that you will be responsible for the additional shipping cost.
  • Request a Refund: You may request a refund for the item(s), provided the returned goods are received in their original, undamaged condition.
    Please note: original shipping charges are non-refundable.

Contact Us

Customer service is our top priority, and we will do everything we can to assist you. Please stay in touch with us via email or our hotline:

Email: info@goofygearprints.com
Phone Support (Text Messages Only): +1 (903) 339-0036
US Warehouse address: 4005 Campus Drive, Suite 210, Fort Worth, TX 76119, United States
Vietnam Office Address : 441 Thon Te Do, Te Nong, Nong Cong District, Thanh Hoa province, Vietnam